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Leadership

Mr. Suratno Sengupta

Mr. Suratno Sengupta

“MIS” stands for Management Information Systems, responsible for managing the information systems of their employer/partner. involved with any task related to installing, upgrading or repairing these information systems. Primary concern is with keeping their employer’s/partner’s information and data safe and secure. MIS Manager is a management position with adequate IT experience,  work in an office setting.

As a role of MIS Management predominantly rely on their technical skill set to complete their duties. He has the soft skills to manage a team of employees. He has the knowledge of  IT, typically thought of as great communicators, and he rely on his communication skills to build healthy working relationships with his team members. He also have to be a leader who “ gets  hands dirty ” by working alongside his team when major IT issues arise.

Critical Thinking Skills: MIS Managers call upon his critical thinking skills when troubleshooting issues with software, hardware, networks and databases. He also use his critical thinking skills when formulating update schedules.

Systems Analysis Skills: MIS Managers use his systems analysis skills to understand how the parts of a given information system affects the functionality of the whole. This is necessary to create successful fixes for critical IT issues.

Complex Problem Solving Skills: Not every IT problem is a routine fix. MIS Managers call upon their complex problem solving skills to work through issues by which he is stumped.

Management Skills: MIS Managers use his management skills in everything he does. This involves knowing which tasks to delegate, and to whom he should be delegated. It also involves diffusing inter-employee conflict and addressing employee/partners performance issues in a way that inspires improvement.

Communication Skills: MIS Managers is an effective Managers, he has  good communication skills. He is able to build relationships with employees in order to keep them inspired and productive 

 Develop and Maintain Organization Network and Databases

Responsible for creating and managing the various databases used by their employer, which requires proficiency with database management software. Responsible for maintaining network connectivity for the various machines used within the organization.

Ensure Stable Operation of Organization’s Network and Databases

In charge of developing and implementing the first line of defense against critical malfunctions. Creating consistent schedules for updates and functionality tests, and then implementing these schedules through their team.

 

Implement Software and Security Updates

Data security is one of the primary concerns as a MIS Manager. Protecting proprietary data, but also the data of the organization’s customers or clients. Implementing regular software, security and operating system updates are so important.

 

Troubleshoot and Fix IT Issues

Even the best preventative plans cannot avert every critical issue. Responsible for diagnosing the root cause of this issue, and then formulating a repair strategy.

Manage IT Staff

Managing IT staff is a task that blends with all of the other responsibilities as a MIS Manager. Responsible for delegating tasks in a way that doesn’t sacrifice efficiency. Have knowledge of each team member’s strengths and weaknesses.

 His Roles of Senior Partner and Managing Partner

 

o    Financial and Business Performance

 

o     including the manner in which She discharges her responsibility for managing the business and financial aspects of the Team/Department/Division for which she is performing well as responsible for      

 o    Achieving superior financial performance;

 o    Maintaining good financial disciplines;

 o    Working hard and demonstrating long term engagement and commitment.

 

He is responsible for leading the firm as Top level Managing Partner needs some clarity about the authority delegated to him.

o    Responsible for the economic performance of the firm

o    Lead the Partnership in establishing a clear vision and strategy for the Firm

o    Establish and maintain forward-looking, efficient and effective management of the Firm

 

Client Relationship Management

 

 o    Nurturing our client base.

 o    Fulfilling the on-going requirement to deliver excellent service to clients in the context of their particular needs.

 o    Working to produce new solutions which create value to the clients.

 o    Consistently providing streamlined cost-effective services.

 o    Effectively building, developing and maintaining strong client relationships.


o    Contribution to the Firm as an Institution,


o    Knowledge Management and Solutions including –

 o    Taking responsibility in an effective manner for the management of the firm, its various management functions (eg marketing, IT, compliance), its departments and its sub-groups.

 o    Contributing creatively to the strategic planning of the firm and its implementation.

 o    Contributing to the building of the firm’s Intellectual Property including precedents, templates, case management  and workflows.

 o    Assisting in the development of leading edge Knowledge Management and high level technical know-how

 o    Demonstrating though his actions and the actions of the team compliance with the firm’s policies and procedures including regulatory compliance and good practice in relation to the firm’s own policies on disbursements, bad debts and client care.

 o    Actively helping build the firm’s processes and systems which contribute to the firm’s  ability to grow its business including quality control/improvement, governance and management structure.

 o    Contributing to the development of a homogeneous culture and esprit de corps.

 o    Demonstrating the visions and values of the firm by example rather than in words alone.

 

Self-Development and Self-Leadership

 

o    Evidencing continued development and commitment to developing competence and skills and challenging oneself to expand personal comfort zones.

o    Acquiring new expertise and skills valuable to the firm.

o    As a role model, demonstrating confidence and self belief, consistently acting with integrity and naturally trusted by others.

o    Providing an example of being self-initiating, self starting, self learning, committed and engaged.

o    Displaying the ability to pursue goals with a deep sense of purpose and direction.


Powers and responsibilities:


His responsibility to the Partnership for the effective management of the Firm, the Managing Partner often has a range of executive powers to enable her to lead, manage and remain in overall control of the firm on an operational basis and to deliver the Objectives of the Firm.  He manages and remain in overall control of the management of the Firm (and each office) within it on an operational basis

o    Ensured that the Partners and Fee Earners are effective in the delivery of the Firm’s services to its clients and do so profitably

o    Lead the Management Team in developing, for approval by the Partners at appropriate times, the Firm’s business and operational plan, including budgets, so as to achieve maximum profitability

o    Have the power, subject where appropriate to agreement by the Board to authorize all budgeted expenditure, and to have some authority over unbudgeted expenditure

o    Ensured that the Firm’s Budget and Business Plan are implemented and that progress is monitored regularly throughout the year

o    Implemented the agreed Partner disciplines of the Practice and to monitor and police all Partner Accountabilities

o    Taken such executive decisions, in conjunction with the Board, as may appear from time to time necessary in order to secure the smooth running, management, profitability and leadership of the profit centre

o    Co-ordinated and control the Firm’s drawing policy, including changes in the drawing policy

o    To be responsible for the appointment, removal and performance assessment of the Department Heads and Management Team

 

Competencies:

 

·         Analysis & Problem Solving

·         Business Acumen

·         Client Service

·         Communication

·         Decision Making and Judgment

·         Listening

·         Managing Time

·         Managing Work

·         Team work

·         Working within the Firm

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