He is responsible for general management of all phases of operations including: primary processing, recruiting, hiring and training personnel and students and facility/physical up-keep of the entire infrastructure of all the branches and capital improvements. In addition He is responsible for annual budget planning and execution. The position works closely with primary processing to increase productivity and profitability within the operation of EXIN’s Group activities.
He provides leadership for the successful day-to-day operation
Working closely with all personnel to review quality consistency while monitoring
While operating at the highest efficiency possible Overall responsibility for ensuring that staffing and competency levels are achieved/exceeded in all aspects.
Monitor operation expenses and research ways to reduce costs while maintaining quality
Develop and execute the annual budgets, including relevant departments accountable to the achievement of budgets.
Conduct performance appraisals and provide coaching and guidance to all operations managers Encourage and promote operations in a continuous improvement environment.
Remove all odds & lame excuse constraints; allocate human and infrastructure resources and direct employees to attain all established goals.
Work in collaboration with Marketing and Quality Assurance Divisions to develop and bring to market new products
Work with the Purchasing Manager to develop and improve supplier relationships for all branch inputs
Work in collaboration with the employee & Performance Manager to manage relationships with branches and negotiate enterprise agreements as needed.
o including the manner in which She discharges her responsibility for managing the business and financial aspects of the Team/Department/Division for which she is performing well as responsible for
o Achieving superior financial performance;
o Maintaining good financial disciplines;
o Working hard and demonstrating long term engagement and commitment.
He is responsible for leading the firm as Top level Managing Partner needs some clarity about the authority delegated to him.
o Responsible for the economic performance of the firm
o Lead the Partnership in establishing a clear vision and strategy for the Firm
o Establish and maintain forward-looking, efficient and effective management of the Firm
o Nurturing our client base.
o Fulfilling the on-going requirement to deliver excellent service to clients in the context of their particular needs.
o Working to produce new solutions which create value to the clients.
o Consistently providing streamlined cost-effective services.
o Effectively building, developing and maintaining strong client relationships.
o Knowledge Management and Solutions including –
o Taking responsibility in an effective manner for the management of the firm, its various management functions (eg marketing, IT, compliance), its departments and its sub-groups.
o Contributing creatively to the strategic planning of the firm and its implementation.
o Contributing to the building of the firm’s Intellectual Property including precedents, templates, case management and workflows.
o Assisting in the development of leading edge Knowledge Management and high level technical know-how
o Demonstrating though his actions and the actions of the team compliance with the firm’s policies and procedures including regulatory compliance and good practice in relation to the firm’s own policies on disbursements, bad debts and client care.
o Actively helping build the firm’s processes and systems which contribute to the firm’s ability to grow its business including quality control/improvement, governance and management structure.
o Contributing to the development of a homogeneous culture and esprit de corps.
o Demonstrating the visions and values of the firm by example rather than in words alone.
o Evidencing continued development and commitment to developing competence and skills and challenging oneself to expand personal comfort zones.
o Acquiring new expertise and skills valuable to the firm.
o As a role model, demonstrating confidence and self belief, consistently acting with integrity and naturally trusted by others.
o Providing an example of being self-initiating, self starting, self learning, committed and engaged.
o Displaying the ability to pursue goals with a deep sense of purpose and direction.
His responsibility to the Partnership for the effective management of the Firm, the Managing Partner often has a range of executive powers to enable her to lead, manage and remain in overall control of the firm on an operational basis and to deliver the Objectives of the Firm. He manages and remain in overall control of the management of the Firm (and each office) within it on an operational basis
o Ensured that the Partners and Fee Earners are effective in the delivery of the Firm’s services to its clients and do so profitably
o Lead the Management Team in developing, for approval by the Partners at appropriate times, the Firm’s business and operational plan, including budgets, so as to achieve maximum profitability
o Have the power, subject where appropriate to agreement by the Board to authorize all budgeted expenditure, and to have some authority over unbudgeted expenditure
o Ensured that the Firm’s Budget and Business Plan are implemented and that progress is monitored regularly throughout the year
o Implemented the agreed Partner disciplines of the Practice and to monitor and police all Partner Accountabilities
o Taken such executive decisions, in conjunction with the Board, as may appear from time to time necessary in order to secure the smooth running, management, profitability and leadership of the profit centre
o Co-ordinated and control the Firm’s drawing policy, including changes in the drawing policy
o To be responsible for the appointment, removal and performance assessment of the Department Heads and Management Team
· Analysis & Problem Solving
· Business Acumen
· Client Service
· Decision Making and Judgment
· Managing Time
· Managing Work
· Team work
· Working within the FirmGo Back